Frequently Asked Questions
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Standard Mental Health First Aid - South Yarra (VIC)
Dates:Saturday 3 & Sunday 4 January 2026
Delivery: Face-to-Face
Location: South Yarra, Victoria
Capacity: 10A weekend public course has been added due to strong demand.
Standard Mental Health First Aid -South Yarra (VIC)
Dates: Monday, 5 and Tuesday, 6 January 2026.
Delivery: Face-to-Face
Location: South Yarra, Victoria
Status:FULLY BOOKEDThis course has reached capacity. Thank you for the strong demand.
Standard Mental Health First Aid - South Yarra (VIC)
Dates:Saturday 31 January & Sunday 1 February 2026
Delivery: Face-to-Face
Location: South Yarra, Victoria
Capacity: 10A weekend public course has been added due to high demand.
South Yarra Training Venue
Waterman South Yarra
Address: Level 1, 101/14–16 Yarra Street, South Yarra VIC 3141 -
How do I book a Mental Health First Aid course?
Simply select an upcoming public date and complete the online booking. Once registered, you’ll receive a confirmation email with all course details and next steps.
Do I need any prior mental health training?
No. Mental Health First Aid is designed for everyday people—no clinical background or prior experience required.
Is the training nationally recognised?
Yes. All courses are Mental Health First Aid (MHFA)-accredited and recognised Australia-wide. A certificate is issued upon successful completion.
Where are courses delivered?
We offer:
Public courses in select metro locations
Workplace and private group training Australia-wide
Blended delivery options (online + live facilitation)
What if my preferred date is fully booked?
If a session is marked fully booked, we recommend securing a place in the next available public course or enquiring about private or workplace delivery.
Can workplaces or organisations book private training?
Absolutely. We deliver customised MHFA training for workplaces, schools, community groups, and organisations across Australia.
How long is the course?
The Standard Mental Health First Aid course is delivered over two full days, either consecutively or as scheduled sessions.
What will I receive after the course?
Participants receive:
A nationally recognised MHFA certificate.
Practical tools to support others
Increased confidence in mental health conversations
Who delivers the training?
All training is facilitated by an accredited instructor through Melissa Jane Life®, known for trauma-aware, human-first delivery that goes beyond box-ticking.
Still not sure which option is right for you?
If you’re unsure whether a public course or private booking is best, contact us and we’ll help you choose the right fit.
👉 View Public Dates | Enquire About Workplace Training
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What Makes This MHFA Course Different?
Led by Deep Clinical and Education Expertise
This course is facilitated by Melissa Jane Di Mieri, who holds a Bachelor of Psychological Science, a Diploma of Mental Health Services, and the TAE40122 Certificate IV in Training and Assessment, along with four decades in customer relations, middle-senior management, entrepreneurial start-up organisations, corporate, retail, and health science.
You’re learning from someone who understands mental health theory, lived realities, and how adults actually learn — not just how to deliver slides.
Accredited, Evidence-Based, and Delivered with Care
All training is fully aligned with Mental Health First Aid Australia standards and outcomes.
What’s different is how that content is delivered:trauma-aware
psychologically safe
paced for real understanding, not information overload
Trauma-Aware by Design (Not as a Buzzword)
Mental health conversations can surface personal experiences. This course is delivered with clear boundaries, optional participation, and respectful facilitation, ensuring learning remains safe, grounded, and supportive for everyone in the room.
Practical Skills You Can Use Immediately
The focus is not just on what to do, but on how to do it well:
How to start conversations safely
What language helps (and what harms)
How to stay calm and regulated
How to guide someone towards appropriate support
Participants leave feeling confident, not responsible for “fixing” anyone.
Small Groups, High Engagement
Public courses are intentionally kept small and interactive. This allows space for questions, reflection, and skill building— rather than a one-size-fits-all delivery.
Professional, Calm Learning Environment
The tone is:
professional, not clinical
warm, not over-emotional
clear, not overwhelming
This matters — especially for workplaces and community settings.
In Summary
This MHFA course is different because it is:
✔ Delivered by a psychology-qualified, diploma-trained mental health practitioner
✔ Facilitated by a qualified adult educator
✔ Accredited and nationally recognised
✔ Trauma-aware and psychologically safe
✔ Practical, grounded, and human👉 View Public Training Dates
👉 Enquire About Workplace MHFA Training (Australia-Wide) -
Getting in touch is easy.
Online Enquiries
For public course bookings, workplace training, or general enquiries, complete the contact form on our website and we’ll respond promptly.
melissa@mentiproject.com.au
Workplace & Organisation Enquiries
If you’re enquiring about private or workplace Mental Health First Aid training, please include:
Your organisation name
Preferred location (or Australia-wide delivery)
Number of participants
Preferred timeframe
This helps us respond efficiently with the right option.
Public Course Support
If you’re booked into a public course, all joining instructions and venue details will be emailed prior to the session.
Response Time
We aim to respond to all enquiries within 1–2 business days.
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Public Mental Health First Aid Courses
Price: Per participant (as advertised on booking page)
What’s included (per participant):
MHFA-accredited training
Official MHFA participant manual
Participant registration with MHFA
Face-to-face facilitation in a small group setting
Nationally recognised MHFA certification upon successful completion of the online assessment
Good to know:
Certification is issued once the required online assessment has been completed following the course.👉 View Public Dates & Current Pricing
Private & Workplace MHFA Courses
Price: POA (Price on Application)
Private courses are quoted based on:
Number of participants
Location
Delivery format (in-person or blended)
One or more facilitators (as required)
What’s included (per participant):
MHFA participant manual
Participant registration with MHFA
Accredited MHFA training
Nationally recognised certification upon completion of the online assessment
Travel & Facilitator Expenses (Private Courses)
For private or workplace training delivered more than 1 hour from Bayside (VIC), additional costs apply and will be clearly outlined in your quote, including:
Facilitator travel time
Accommodation (if required)
Associated travel expenses
There are no hidden fees — all costs are confirmed upfront.
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What Is It Like Working With Melissa?
Working with Melissa is calm, professional, and grounded in real-world leadership experience.
Alongside formal qualifications in psychology, mental health, and education, Melissa brings over two decades of senior leadership experience across business, people management, and education.
From 2001 to 2019, Melissa ran her own company, and has also held senior roles as a State Manager, National Sales Manager, and Global Sales & Education Lead within the beauty and wellness sector. This background gives her a deep, practical understanding of HR compliance, team development, performance pressures, and workplace dynamics.
In short: she understands mental health in context, not in isolation.
Psychologically Safe and Professionally Led
Melissa facilitates Mental Health First Aid training with clear boundaries and a strong focus on psychological safety. Participants are never pressured to share personal experiences, and sensitive topics are handled with care, professionalism, and respect.
This creates an environment where people feel safe to learn — not exposed.
Grounded in Real Workplace Reality
Because Melissa has led teams at state, national, and global levels, the training reflects how mental health conversations actually show up in workplaces.
Participants gain:
Practical language that works in real teams
Confidence navigating conversations with colleagues and staff
Clear understanding of roles, responsibilities, and escalation pathways
Insight into supporting others without overstepping professional boundaries
Professional, Calm, and Well-Structured
The delivery style is:
Professional, not clinical
Warm, not performative
Structured, not rigid
This balance is particularly valued by organisations seeking training that is credible, compliant, and respectful of staff wellbeing.
Easy to Work With for Organisations
For coordinators, HR teams, and leaders, Melissa is known for being:
Clear and organised
Responsive and reliable
Aligned with HR, compliance, and duty-of-care expectations
No ambiguity. No surprises. Just solid delivery.
In Summary
Working with Melissa means learning from someone who:
Understands mental health, education, and psychology
Has led teams at state, national, and global levels
Understands HR compliance and workplace responsibility
Delivers MHFA training with maturity, confidence, and care

